PRIVACY POLICY
Effective Date: March 4, 2026
Company: Ellen Enterprises LLC dba Vivid Venues
Website: https://vivid-venues.com/
1. Introduction
Welcome to Vivid Venues ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a tour, or interact with our services.
2. Information We Collect
We may collect the following types of information when you use our website or services:
* Personal Identification Information: Name, email address, phone number, and mailing address.
* Event Information: Event dates, guest counts, booking details, and special requests.
* Technical Data: IP address, browser type, and interaction data regarding how you use our website.
3. How We Use Your Information
We use the information we collect to:
* Process inquiries, schedule tours, and manage venue bookings.
* Send administrative information such as booking confirmations and reminders.
* Respond to customer service requests and provide support.
* Send you marketing communications, promotions, and updates (subject to your opt-in consent).
4. Cookie & Tracking Practices
We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use these technologies to analyze website traffic, improve site functionality, and enhance your overall user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some portions of our website may not function properly.
5. SMS Opt-In Details & Data Sharing (Strictly Enforced)
SMS Opt-In: You may choose to receive SMS text messages from us by voluntarily providing your phone number and explicitly checking the optional SMS consent box on our website contact or booking forms. We collect and use this information solely to send you updates regarding your event inquiries, venue tours, and bookings.
Third-Party Sharing: We highly value your privacy, especially regarding your mobile contact information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Furthermore, we do not sell, rent, or lease any of your personal information (including phone numbers) to any external partners, affiliates, or third parties for their own marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
7. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us at the details below.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Vivid Venues (Ellen Enterprises LLC)
Mailing Address (Corporate): 2108 N ST STE N, SACRAMENTO, CA 95816
Physical Location: 22536 Ventura Blvd, Woodland Hills, CA 91364
Email: [email protected]
Phone: (818) 217-0410
2108 N ST STE N, SACRAMENTO California 95816
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