TERMS OF SERVICE & CONDITIONS

Effective Date: March 4, 2026

Company: Ellen Enterprises LLC dba Vivid Venues

Website: https://vivid-venues.com/

1. Agreement to Terms

By accessing our website and utilizing our services, you agree to be bound by these Terms of Service as well as our Privacy Policy (available at https://vivid-venues.com/privacy-policy). If you do not agree with any part of these terms, you are prohibited from using or accessing this site.

2. Age Restriction (18+)

Our website, services, and SMS/mobile messaging programs are intended solely for users who are 18 years of age or older. By accessing this website, using our services, or opting into our SMS communications, you represent and warrant that you are at least 18 years old.

3. Use of Services

Vivid Venues provides an event venue and related planning services. By submitting inquiries, booking tours, or executing a venue contract, you agree to provide accurate, current, and complete information. Actual event bookings are subject to separate rental agreements and contracts provided at the time of booking.

4. SMS/Mobile Messaging Terms

If you opt-in to receive text messages from Vivid Venues, the following terms apply to our messaging program:

Program Description: By opting in, you agree to receive SMS communications from Vivid Venues regarding event updates, booking confirmations, tour reminders, and occasional promotional offers.

Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to +1-747-946-726. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

Support Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Rates & Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our team. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy: We take your privacy seriously. For details on how we collect, use, and strictly protect your personal information and mobile data, please review our Privacy Policy.

5. Intellectual Property

All content, branding, images, and text on this website are the intellectual property of Ellen Enterprises LLC dba Vivid Venues and may not be copied, reproduced, or used without our express written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Vivid Venues and Ellen Enterprises LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

7. Contact Us

For any questions regarding these Terms of Service, please contact us:

Vivid Venues (Ellen Enterprises LLC)

Corporate Address: 2108 N ST STE N, SACRAMENTO, CA 95816

Venue Location: 22536 Ventura Blvd, Woodland Hills, CA 91364

Email: [email protected]

Phone: (818) 217-0410

2108 N ST STE N, SACRAMENTO California 95816

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